Systeme.io Automation Troubleshooting
Common Systeme.io automation rule issues that prevent data from arriving.
1. Wrong Trigger
For purchases use New sale. For opt-ins use Funnel step form subscribed.
2. Rule Not Active
Go to Settings → Automation Rules and confirm the rule shows as Active.
3. Wrong Webhook URL
Re-copy the webhook URL from Funnels → Get Script and paste it fresh. A single wrong character causes all deliveries to fail.
4. Rule Scope
A rule limited to one Systeme.io funnel only sends that funnel's sales. A global rule sends the sales of all your Systeme.io funnels, and RapidMetrics credits every sale that reaches a funnel's webhook URL to that one funnel. If you track several Systeme.io funnels, create a funnel in RapidMetrics for each one and give each its own rule, limited to its Systeme.io funnel.
💡 After making changes, trigger a test purchase and check Purchases in RapidMetrics within 60 seconds.
Last updated: September 28, 2026

